Neonatal Intensive Care Unit (NICU)

A calm, private space to heal and bond

You and your baby deserve comfort and privacy during this important time. Willis Knighton was the region’s first hospital to offer a NICU with individual rooms to support healing and family bonding.

What you can expect:

• Level III regional/surgical NICU with 50 private rooms
• Five large rooms for families with multiples
• Advanced medical technology and expert neonatal staff
• Calming environment with soft lighting and reduced noise levels to meet developmental goals
• 24/7 access to NICU transfers by ambulance or helicopter with the neonatal transport team
• Family and patient-centered focus

Specialized care for your newborn’s unique needs

If your baby is born early or develops health complications, our NICU team is ready to help. We care for a wide range of conditions that require close monitoring and expert treatment before they can be released to go home.

• Premature birth (born before 37 weeks of pregnancy)
• Low birth weight
• Respiratory (breathing) issues
• Low blood sugar
• Jaundice
• Infection
• Digestive issues
• Bleeding or clotting issues
• Birth defects requiring specialized care

No matter the challenge, you can count on our team to provide life-saving care with compassion.

Around-the-clock care from newborn experts

You want the most experienced team caring for your baby, and that’s exactly what you’ll find here. Specially trained pediatricians called neonatologists care for babies born in the NICU. These doctors have extra training in the care of premature or infants born with complex health conditions. Our NICU is staffed by board-certified neonatologists, nurse practitioners and support staff who provide specialized care 24/7.

You're never alone – we're always here, providing constant care and reassuring guidance. 

You're encouraged to spend as much time as you’d like with your newborn with only minor restrictions. We understand how important it is to stay connected, and we’ve created a flexible, family friendly visitation policy that supports bonding and emotional healing.

Visitor guidelines:

• Parents may visit throughout the day and night
• Grandparent visits are encouraged
• Siblings age 3 to14 are welcome with proof of immunization
• Young aunts and uncles younger than 14 may follow the sibling visitation rules
• Other visitors must be age 14 or older
• Please delay visits if you’re not feeling well

Our team is here to help your family bond while protecting your baby’s health. 

Support for you while your baby heals

When your newborn is in the NICU, it can feel overwhelming. We're here to support you through each moment. From daily updates to overnight accommodation, you’ll find a team ready to guide, comfort and care for your family.

Available support services:

• Answers to your questions, day or night
• Assistance from compassionate, knowledgeable staff
• Educational resources to help you feel informed and involved
• Housing for out-of-town families

We're more than a medical team – we're your partner in this journey.

To assure that your baby is meeting developmental goals, we offer the NICU Graduate Clinic. This is a special level of support not only for the baby but for the parents. We enjoy seeing these little ones as our pediatric rehabilitation staff evaluate their progress.

Learn More About the NICU Graduate Clinic

The NICU is located at Willis Knighton South,  2510 Bert Kouns Industrial Loop,  Shreveport, LA 71118.

318-212-5416

877-504-6428