Billing
Reduce your bill with insurance
Most insurance covers a portion of your bill. You are responsible for paying the deductible and a percentage of other costs. Deductibles and copayments are generally collected at the time of admission. If these are not collected when you are admitted, someone will contact you during your stay to arrange for payment.
As a courtesy, we’ll bill your insurance company for you. After you return home, you should receive copies of the hospital statement sent to your insurer. This statement shows you the cost of your hospital stay.
Your insurance is an agreement between you and the insurance company. We bill your insurance company to assist you, but you are responsible for assuring that payments are made. Please remember that even the best insurance coverage does not limit your responsibility for your bill. If the company pays less than is expected, you are responsible for the unpaid balance. The remaining balance must be paid within 90 days of discharge unless other arrangements have been made with the business office.
View lists of insurance companies and health plans that Willis Knighton Health has agreements with.
Questions
If at any time you have questions about your bill or need an estimate of charges, our business office is happy to help you. Please call 318-212-2443.
Why did you get a physicians’ bill?
Willis Knighton bills for services you received that were provided by the hospital. Physicians who care for you bill their services separately.
In some cases, you may receive bills from doctors who consulted with the physician caring for you to interpret test results or provide a specialized service. These medical providers may include pathologists, radiologists, anesthesiologists, CRNAs, emergency room physicians, cardiologists, surgeons and other specialists.
If you have questions regarding billing and insurance coverage for physician providers, please refer to this Provider Billing & Insurance Contact List.
In-hospital care providers include:
- Radiology
Red River Consultants
844-699-0011
www.redriverrads.com - Pathology
Delta Pathology
318-621-8820
www.deltapathology.com - Anesthesiologists – North
Shreveport Anesthesia Services
Drs. Allen, Armistead, Chen, Harrel, Negron, Renda, Singh
318-603-8011 - Anesthesiologists – Bossier
Shreveport Anesthesia Services
Drs. Ellis, Hutchinson, Kesten
318-603-8011 - Anesthesiologists – Pierremont
Pierremont Anesthesia Associates
Drs. Brice, Reed, and Taylor
318-797-1743 - Anesthesiologists – South
South Shreveport Anesthesia Services, Inc.
Drs. Patel and Vasquez
HealthMax Billing
318-797-1743
Dr. Daniel
Acadiana Billing Services
318-603-8001 - Certified Respiratory Nurse Anesthetists (CRNA)
Acadian Computer Services
318-603-8011 - Emergency Physicians
Cross Lake Emergency Group
888-703-3301
Financial Assistance
As a part of its mission, Willis Knighton Health provides financial assistance to patients who have healthcare needs and are uninsured, underinsured, ineligible for government programs, or otherwise unable to pay. The Willis-Knighton Health System Financial Assistance Policy provides eligible patients partially or fully discounted hospital care.
Learn more about Financial Assistance
Project NeighborHealth
Project NeighborHealth clinics provide affordable primary healthcare in underserved neighborhoods. These clinics operated by Willis Knighton are available in the Martin Luther King and Allendale neighborhoods. To learn more about the clinics and their sliding scale fee policy, contact the clinic nearest you.
Note: Patients enrolled in Medicaid should receive primary care from the primary care provider assigned to them by the Medicaid/Community Care program.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
