Your Hospital Stay
Admission
When you register as a hospital patient, you get a wristband with your name and other identifying details. Please wear this wristband so you’re properly identified before you receive care.
Valuables
The hospital cannot accept responsibility for your valuables. If you arrive with jewelry, cash, credit cards, electronic devices or other valuables, please give them to a family member or friend during your stay. Otherwise, ask a nurse on duty to lock away your valuables and reclaim them when discharged.
Store contact lenses, eyeglasses, hearing aids and dentures in your bedside stand when not in use. Don’t put items on your bed or food tray where they might be lost or broken. Willis Knighton Health cannot accept responsibility for lost, stolen or damaged items.
Personal items
We provide most things you need during a hospital stay. Here are some personal items you may want to bring:
- Toothbrush
- Toiletries
- Robe/slippers
- Dentures
- Eyeglasses
- Contact lenses
- Hearing aid
- CPAP (breathing machine)
A hospital gown is provided, but many patients prefer to have their own pajamas or nightgown.
Nutritional services
Admitted patients receive a menu each day for three meals. If you’re on a restricted diet, you get a special menu. Please mark your choices for each meal. If you cannot be left alone and your support person cannot be relieved for meals, a guest tray can be ordered. Guest trays are charged to your hospital bill at a cost of $5 each. As a courtesy to the parent or guardian of pediatric patients younger than age 12, one guest tray is provided at no charge.
Mail and deliveries
Mail, flowers or other gifts will be delivered to your room. After you leave the hospital, mail that arrives for you is forwarded to your home address. Other deliveries will not be accepted. Patients in intensive care and isolation cannot receive flowers for infection control reasons.
Discharge
The goal of your stay is to improve your health and well-being so you no longer need inpatient hospital care. Before discharge, care managers can help you make plans for further home health care and rehabilitation. You’re welcome to request discharge planning.
